Login Page - Create Account

Support Board


Date/Time: Thu, 11 Dec 2025 19:14:56 +0000



Post From: Cannot Connect to my AMP account Data Feed

[2025-12-10 20:53:51]
Sierra_Chart Engineering - Posts: 21789
We found the problem!. The firm is not set:

2025-12-10 19:19:43.006 | Teton CME Routing | Firm:

Follow steps 7 through 10 here:
Sierra Chart Teton Futures Order Routing: Setup Instructions

In your case it needs to be AMP
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-12-10 20:54:31