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Date/Time: Thu, 25 Apr 2024 16:58:22 +0000



Post From: rithmic 01 historical data does not complete

[2013-05-17 13:05:49]
umair1 - Posts: 86
I'm using Rithmic 01 data feed with Sierra Chart. My broker is deep discount trading/crossland.

When opening a new chart or refreshing data on an existing chart (edit -> delete all data and download), the chart only pulls data up until about 2/21/2013, and does not pull data through the current date. Once there is a trade then it begins updating and there is a big gap in price between 2/21 and now. For example my 6JM3-CME chart is showing the last price on 2/21 at 0.010685, and then it suddenly jumps to the current price at 0.009758.

I tried pulling up a new chart of CLN3-CLZ3-NYMEX and the historical data goes back to 1/30 and then jumps to 5/17.

I tried installing the latest version, disconnecting and restarting to no avail. The date/time is set correctly on my computer. Sierra Chart is set to the los angeles time zone.

How do I fix this?