Support Board
Date/Time: Wed, 21 Jan 2026 14:09:59 +0000
Post From: lucid rythmic data
| [2025-12-05 14:59:20] |
| John - SC Support - Posts: 44105 |
|
Our best guess is that you did not update the symbols for your charts when you made a change. Each service uses a different symbology. With your chartbooks open, select "Edit >> Translate Symbols to Current Service". This will change the symbols in your charts to what is needed for Rithmic. If not the above, then check to make sure that you have entered the "Market Data" and "Historical Data" Username/Password on the "Global Settings >> Data/Trade Service Settings >> Main Settings" for the Rithmic service. You are not setup to get any data from us, so you have to get it from Rithmic. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |