Support Board
Date/Time: Tue, 16 Dec 2025 19:55:00 +0000
Post From: "Download Failed Historical Data only supported with Sierra Chart data feed"
| [2025-12-03 14:55:08] |
| John - SC Support - Posts: 43498 |
|
The exchange that you had active in November did not renew on December 1, 2025, as you had insufficient funds in your account at that time for the renewal. Keep in mind that Sierra Chart does not have connectivity with CQG for data from the CME Group and EUREX, which is why you are getting those messages. You need to add funds to your account and then you can activate the exchange(s) that you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |