Support Board
Date/Time: Wed, 03 Dec 2025 18:38:11 +0000
Post From: TT Connection Rejecting NG (NYMEX) Orders – Instrument Not Found Error
| [2025-12-03 04:08:13] |
| Sierra_Chart Engineering - Posts: 21654 |
|
We did some checking, and we do not notice any obvious problem. We think we have the right symbol (just simply NG) but maybe there is some different symbol that TT uses for natural gas?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |