Support Board
Date/Time: Wed, 03 Dec 2025 18:38:11 +0000
Post From: TT Connection Rejecting NG (NYMEX) Orders – Instrument Not Found Error
| [2025-12-03 02:02:42] |
| User368741 - Posts: 86 |
|
Hi, I’m unable to place orders for NG on CME (NYMEX) using the TT connection. The orders are getting rejected and Sierra Chart is showing the following message: “TT Futures Order Routing (Order reject). Info: TT order update (Rejected). Text: TT FIX: [Instrument not found by NAME=NGF6 symbol=NG7]SecurityAltID = NGF6, SecurityAltIDSource = 98. Text: Parent order” Can you please check why these NG futures orders are not passing through and confirm if there is a configuration or symbol mapping issue? |