Support Board
Date/Time: Fri, 28 Nov 2025 22:14:09 +0000
Post From: TT–Sierra Connection Showing “Server is Shut Off”
| [2025-11-28 18:37:27] |
| User368741 - Posts: 82 |
|
Our TT–Sierra Chart connection has suddenly disconnected, and the platform is showing the message: “server is shut off.” I’m reaching out to confirm whether this is a technical issue on the TT/Sierra side, because in our previous correspondence the deadline communicated to us for discontinuation was January 2026. Could you please clarify: Whether this is an unexpected outage or a configuration issue, and When the service/connection is expected to be restored? Thanks for your help. |