Support Board
Date/Time: Tue, 25 Nov 2025 20:19:55 +0000
Post From: Historical intra-day volume data with IBKR
| [2025-11-25 15:32:20] |
| John - SC Support - Posts: 43177 |
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During the trial you were getting your data from our Denali Exchange Data Feed. What you are seeing now is how the historical Interactive Brokers data is. The solution is to get your data from our Denali Exchange Data Feed. Follow the instructions at the following link to setup the data for the CME Group: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* As to the zoom level, there is no such thing as the system pausing based on this. It sounds like you are just not able to view the changes in the data at that level. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |