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Date/Time: Tue, 25 Nov 2025 11:57:02 +0000



Post From: Glitching happening with software

[2025-11-25 05:38:55]
Sierra_Chart Engineering - Posts: 21539
You need to go through a process of elimination, for a problem like this.

The first thing is to stop using your existing Chartbook or Chartbooks. Start with a new simple Chartbook and see what happens.

And go through each and every item here:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

There is a lot of good information there. And you may also have system performance issues. You may have file I/O issues. Install Sierra Chart on its own dedicated solid-state drive. This will be something that may help.

And make sure all security software is disabled on the computer. Or at least not scanning Sierra Chart files or interfering with it in any way.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-11-25 05:39:41