Support Board
Date/Time: Wed, 31 Dec 2025 00:30:38 +0000
Post From: Bid and Ask Depth Bars (Cumulative Bid-Ask) inconsistent live vs downloaded depth data
| [2025-11-14 17:54:23] |
| Sierra_Chart Engineering - Posts: 22070 |
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First, these images are too complicated. We cannot help with this, with so much complexity being presented to us. All studies must be removed from the chart, other than the study in question. You can duplicate the chart, and then clean up that duplicated chart as explained here: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) All of your chart images are rejected at this point. And all 6 images you provided, in those last screenshots, none of them show the Bid and Ask Depth Bars study. Or we do not know what is what. And also the images are very large for us because we are using a lower resolution but that is all right. Update Sierra Chart to the current version: Software Download: Fast Update This is essential/mandatory . Otherwise, we cannot help. The Bid and Ask Depth Bars study relies on market depth data. So therefore you need to use the Market Depth Historical Graph to be sure you actually have the market depth data: Market Depth Historical Graph: Market Depth Historical Graph Not Displaying So you need to be sure you actually have market depth data, in the areas of the chart where you are looking at the Bid and Ask Depth Bars study. The issue must relate to historical market depth data. Bid and Ask Depth Bars is 100% stable in the way it is designed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-14 18:22:35
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