Login Page - Create Account

Support Board


Date/Time: Wed, 07 Jan 2026 08:29:07 +0000



Post From: Deleted cookies on my computer. Sierra Charts & data gone. Two error messages.

[2025-11-14 16:59:04]
User794190 - Posts: 28
After restarting I opened Sierra and I was treated as if I was a new user. All my charts, etc. from several years were gone. Can I recover them? Many thanks for your help.

The attached two error messages appeared.

(1) There has been a configuration file checksum error.

(2) Configuration file (KeyoardShortcuts) error. Not enough data in the configuration file to be valid.
Private File