Support Board
Date/Time: Fri, 14 Nov 2025 01:32:05 +0000
Post From: Downloaded .CHT delta foot print template
| [2025-11-12 15:37:11] |
| John - SC Support - Posts: 43003 |
|
The chart itself is only trying to get 2 days of data. So this is not related to this chart. The reason the "Date Range in File From/To" is blank is because the system has not downloaded the data yet. So these values are not present. Also, you need to close that window and reopen it to get those fields to update. What are the following set to: - Chart >> Chart Settings >> Symbol >> Symbol - Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service - Global Settings >> Data/Trade Service Settings >> Common Settings >> Intraday Data Storage Time Unit - Global Settings >> Data/Trade Service Settings >> Common Settings >> Maximum Historical Intraday Days to Download >> Non-Tick Data - Global Settings >> Data/Trade Service Settings >> Common Settings >> Maximum Historical Intraday Days to Download >> 1 Tick Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |