Support Board
Date/Time: Fri, 14 Nov 2025 01:33:25 +0000
Post From: Downloaded .CHT delta foot print template
| [2025-11-11 16:58:57] |
| John - SC Support - Posts: 43003 |
|
In your original image, you were getting the message "Waiting to Download Historical Intraday Data". This means that the system is trying to download the data from our servers and it is not yet complete. Depending on how much data is being requested, this can take some time - even hours if many years are being requested. You really need to wait for the data to fully download and then see what is occurring. Or you can decrease the amount of data that is being downloaded by adjusting your chart settings. Refer to the following: Chart Settings: Data Limiting For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |