Support Board
Date/Time: Thu, 13 Nov 2025 18:40:21 +0000
Post From: ESZ25 Delayed
| [2025-11-10 16:41:58] |
| John - SC Support - Posts: 42992 |
|
You are not setup to get any real-time data from us. And what we see in your account is that you have your "Current Selected Service" as "SC Data", which means that you are connected just to us (Sierra Chart) and hence you would only be getting delayed streaming data for the CME Group (and any other exchanges that are part of our Denali Exchange Data Feed). Therefore, your data is different from another real-time system by 10 minutes and 10 seconds. As to the time, you would need to look at the Time Zone for your system/chart. There are two Time Zone options, one Global and one per Chart. By default, the chart time zone is set to use the Global Time Zone. Start by looking at the Global Time Zone and make sure it is set to the time zone you most want to use for your charts: Time Zone Setting Then, if your charts are not in that same time zone, then check the per chart time zone and either set it to the Global one, or set it to what you want it to be: Chart Settings: Time Zone (List) (Chart >> Chart Settings >> Session Times menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |