Support Board
Date/Time: Sat, 08 Nov 2025 22:41:11 +0000
Post From: Teton data keeps freezing
| [2025-11-05 17:20:33] |
| Sierra_Chart Engineering - Posts: 21343 |
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We did see a delay earlier, of as much as 20 seconds, that temporarily occurred, and the source of the problem could only be related to Internet connectivity. Not with our own systems. What we can say is this only affected some of the server processes and not all, since we use multiple Internet connections. Therefore, only some users would have seen a delay. Not all. Where the Internet connectivity issue was, we do not know. That is very hard to determine. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-11-05 17:21:17
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