Support Board
Date/Time: Thu, 06 Nov 2025 05:00:34 +0000
Post From: Connecting to Teton and Live Data
| [2025-11-03 15:26:45] |
| John - SC Support - Posts: 42801 |
|
To start with, you are currently on the "Base Standard" package. You can not connect to data or trading services (including our own Denali Exchange Data Feed) while on a Base package. You need to change to one of the "Integrated" packages. Refer to the information for the packages here: Description of Service Packages and Pricing: Packages To change your package, follow these instructions: Sierra Chart Purchase and License Information: Changing Package Then, you can setup the data for the CME Group by following these instructions: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* In your Subject you state that you are using Teton, in which case follow the instructions at the following link starting at Step #6: Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |