Support Board
Date/Time: Thu, 06 Nov 2025 02:41:54 +0000
Post From: TT–Sierra Chart Order Visibility and Stability Query
| [2025-11-03 05:02:12] |
| Sierra_Chart Engineering - Posts: 21320 |
|
Yes this does make sense because the connection has been reconfigured by TT not to send unsolicited orders over the FIX connection used by Sierra Chart: The open position was visible in Sierra Chart, but the associated orders did not appear — even though in similar previous cases they did.
The large order flow from unsolicited activity was a source of the previous problems. This seems to confirm that Sierra Chart was unaware of the orders that were visible in TT. Yes this is correct.We do not want to keep the connection up beyond the end of January 2026: is the TT–Sierra Chart connection considered stable now, and does it have any current or upcoming shutdown deadlines?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
