Support Board
Date/Time: Thu, 06 Nov 2025 02:49:01 +0000
Post From: TT–Sierra Chart Order Visibility and Stability Query
| [2025-11-03 03:04:30] |
| User368741 - Posts: 78 |
|
I’m trading through the TT–Sierra Chart connection and noticed an issue today. I manually entered a trade directly through TT and also placed both target and stop orders via TT (using the same account that’s linked to Sierra Chart). The open position was visible in Sierra Chart, but the associated orders did not appear — even though in similar previous cases they did. Later, when the position was exited through a trailing stop, Sierra Chart did not cancel the working orders, despite the “Cancel All Working Orders” signal being active. This seems to confirm that Sierra Chart was unaware of the orders that were visible in TT. Could you please help me understand why those orders weren’t seen in Sierra Chart this time? Also, as a separate question — is the TT–Sierra Chart connection considered stable now, and does it have any current or upcoming shutdown deadlines? Thank you for your help. |