Support Board
Date/Time: Fri, 31 Oct 2025 06:11:45 +0000
Post From: Trade Activity Log Disabled
| [2025-10-30 16:44:57] | 
| John - SC Support - Posts: 42683 | 
| If you uninstalled and reinstalled Sierra Chart, then whatever setup you had in the original installation would be gone, unless you specifically saved the files. Refer to Step #5 at the following link that gives the information on what files contain what information: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation We can not say what is occurring with the Chartbook. You would need to talk to whomever you got that chartbook from to ensure you have the correct one and are putting it in the correct location. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing | 
