Support Board
Date/Time: Sun, 09 Nov 2025 01:18:23 +0000
Post From: rithmic data
| [2025-10-28 19:43:35] |
| John - SC Support - Posts: 42874 |
|
What they told you about R | Trader is correct. The issue though, is that the Rithmic interface to Sierra Chart does NOT use R | Trader. Rather, it uses a DTC connection that was created (and owned) by Rithmic. Why the Rithmic support people do not know/understand this is beyond us. This connection that is used between Rithmic and Sierra Chart does NOT support multiple connection points. So you can only have one Sierra Chart connection. Additionally, if there is a connection to that same account elsewhere (through R | Trader) then the connection from Sierra Chart will not work. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |