Support Board
Date/Time: Sat, 08 Nov 2025 08:03:35 +0000
Post From: A workaround for the replay function issues that I am experiencing.
| [2025-10-28 15:14:07] |
| John - SC Support - Posts: 42874 |
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When you try to start a Replay and you get the "Downloading Continuous Contract Data", then get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) With regards to the order - if you have cleared the data, then there are no orders for that account, in which case, if an order shows up, then it must have something to do with a study you have on the chart. One of the things we would like for you to try is to start Sierra Chart in "Safe Mode" and try to run the replay and see if everything works properly or if you continue to have both issues. Please let us know. Refer to the following for how to use "Safe Mode": Sierra Chart - Software Login Instructions: Using Safe Mode For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |