Login Page - Create Account

Support Board


Date/Time: Wed, 12 Nov 2025 18:38:05 +0000



Post From: charts not loading

[2025-10-28 06:36:13]
342judeki - Posts: 4
I have tried to reboot my computer, and all other computer apps are working ok. This issue started when I tried to connect to teton from rithmic direct - Topstep Prop firm. And still as you can see 2 images (one before loading charts and another after loading charts, when it stops responding and freezes). it is not responding, especially when I try to load the chartbook. Everything works ok before, I am able to click on all tabs but when I try opening the saved chartbook under the File Tab, everything freezes on me. Not sure If I am missing any data connections.... Before this week, everything worked perfectly and has worked well long before this.
Date Time Of Last Edit: 2025-10-28 06:38:15
imageScreenshot 2025-10-28 023232.png / V - Attached On 2025-10-28 06:35:54 UTC - Size: 468.79 KB - 8 views
imageScreenshot 2025-10-28 022726.png / V - Attached On 2025-10-28 06:36:01 UTC - Size: 457.71 KB - 7 views