Support Board
Date/Time: Sun, 26 Oct 2025 05:47:42 +0000
Post From: NBCV2 - No data for two subgraphs
| [2025-10-24 15:36:21] |
| John - SC Support - Posts: 42557 |
|
We saw the issue where it was not resetting the "Time Since Price Touched High" when we initially opened your Chartbook while using your config2 file. But, when we tried to repeat this in a development environment to debug it, it was no longer occurring there. When we restarted the release version where we initially saw it, we could not reproduce it again. This was while using Replay mode at that time, since the CME was closed. We looked again this morning, and could not reproduce the issue. We do not know if this was due to your configuration file or not. We did not make any changes at all to the configuration. It could have just been a coincidence. We are sorry, but without being able to reproduce it, we just do not know what is going on or anything to fix it. We looked at the code and it is properly resetting the times when the High/Low is touched and apart from the 1 time, we have not been able to reproduce this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |