Support Board
Date/Time: Fri, 24 Oct 2025 15:51:05 +0000
Post From: footprint chart that I had built missing volume/delta data
| [2025-10-23 19:50:07] |
| John - SC Support - Posts: 42552 |
|
We do not understand what you mean by "...the volume/delta data that I lost after paying for a Sierra Chart account." You currently have an active account, and you are setup to get data from our Denali Exchange Data Feed for the CME and CBOT exchanges. As such, you can get all the historical data we have available for products traded on those exchanges, so you should not have an issue with missing information for a Numbers Bars chart. If you are having an issue, then please get us an image of the chart where you are seeing a problem by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |