Support Board
Date/Time: Fri, 24 Oct 2025 05:41:27 +0000
Post From: Issue with Order not showing as filled in SC, but filled in Rithmic
| [2025-10-23 17:42:32] |
| John - SC Support - Posts: 42540 |
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The statement of "Trading Server Did Not Acknowledge New Order" tells us that this is a Rithmic issue. There are known issues with Rithmic not responding in a reasonable time period, therefore Sierra Chart does not know what is really occurring. Based on what you state, it sounds like Rithmic eventually took the order, but we can not say about the rest of what occurred.
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