Support Board
Date/Time: Sun, 26 Oct 2025 06:25:37 +0000
Post From: ds40 Override Not Routing from Australia—Private IP(10.10.20.161) in Heartbeat
| [2025-10-23 13:41:45] |
| Sierra_Chart Engineering - Posts: 21210 |
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This is normal to see this LAN IP address: Source=10.10.20.161 It is not a problem. However, that IP address is associated with a server in the United States. That heartbeat is not for the server in NZ. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-10-23 13:42:40
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