Support Board
Date/Time: Tue, 28 Oct 2025 08:17:54 +0000
Post From: Critical Connection Failure in Pre-Market (Oct 8, 2025) - Resulted in Significant Loss
| [2025-10-21 19:21:21] |
| John - SC Support - Posts: 42589 |
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If the Stop order was not specifically a Client side order, then it would be on the exchange itself, in which case the only way to find out what may have occurred would be to check with the exchange themselves. You can find the Exchange Order ID on the Trade Activity Log.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |