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Date/Time: Wed, 15 Oct 2025 06:48:32 +0000



Post From: Plan renewal bug and no connection to TPT

[2025-10-13 17:33:58]
User687905 - Posts: 2
Dear Support,

I topped up my sierra's account balance and I wasn't meant to buy the 11th pack but somehow it still took it out from my balance. I wasn't planning on buying the plan at all but it still did. Is there any possible way to get a refund? Also there's no possible way for me to use level 2 data with my Take Profit Trader accounts:(

Kind regards,
Martynas.