Support Board
Date/Time: Tue, 28 Oct 2025 08:16:34 +0000
Post From: Critical Connection Failure in Pre-Market (Oct 8, 2025) - Resulted in Significant Loss
| [2025-10-09 13:08:34] |
| Sierra_Chart Engineering - Posts: 21237 |
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How do you know you were using Lumen? When comes to Teton order routing connections, that is not even controllable. Market data is different and the carrier being used on our side can be controlled to some extent. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-10-09 13:09:39
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