Support Board
Date/Time: Mon, 27 Oct 2025 12:26:32 +0000
Post From: NasDaq data feed
| [2025-10-08 21:36:30] |
| John - SC Support - Posts: 42557 |
|
RomanCz: You are on the "Base Advanced" package. In order to be able to get real-time data and to connect to trading services, you need to be on one of the "Integrated" packages. Refer to the information on the packages at the following link: Description of Service Packages and Pricing: Packages To change your package, follow these instructions: Sierra Chart Purchase and License Information: Changing Package Also, you have not properly filled out the information for the exchange agreements. In order to get real-time data for the CME Group at the non-professional rates, you need to have a live, funded, futures trading account. And you need to connect to that trading account at least once a month for verification. Refer to the following: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |