Support Board
Date/Time: Sat, 22 Nov 2025 17:12:49 +0000
Post From: problem connecting to the data stream
| [2025-10-08 20:34:44] |
| chantelat - Posts: 2 |
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Hello, Thank you for the information. I accidentally activated the wrong package for Denali. I later activated the correct one, but I would like a refund for the first package, please, because I won't be using it and I put €50 on it. Here is the payment receipt for the first package: This is a receipt for your payment for Sierra Chart Services. The details of the payment are as follows: Date-Time: 2025-10-08 19:53:40 UTC Account Name: romain chantelat Name: romain Amount Paid: 50.00 usd Payment Processor: Stripe Transaction/Order ID: pi_3SG3QTE97aBg7GL21y4ixKIO Statement Descriptor: Sierra Chart Thank you for using Sierra Chart! |