Support Board
Date/Time: Sat, 22 Nov 2025 17:15:02 +0000
Post From: problem connecting to the data stream
| [2025-10-07 21:12:15] |
| John - SC Support - Posts: 43119 |
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The exchange that you had active with our Denali Exchange Data Feed for the CME Group in September, did not automatically renew on October 1, 2025, due to insufficient funds in your account on that day. You can add funds at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop And then you can activate the exchange(s) that you need at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |