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Date/Time: Wed, 22 Oct 2025 13:52:50 +0000



Post From: Downloading Chartbooks

[2025-10-06 19:03:38]
User737278 - Posts: 9
Hi Sierra,

I am attempting to download three Chartbooks (i.e., "TPH_arm64.dll; TPH_64.dll
and !tph_basic.Cht. However, I can only download "!tph_basic.Cht" and it is
not functioning; that is, when I go to download it I get a message that
states, "Historical Intraday Data Download Failed." To be clear, I have
properly Enabled File Downloads. I should also note that I am not in "Safe
Mode." Can you please advise me what to do as to how to download the
aforementioned Chartbooks, as such?

Thanks