Support Board

Date/Time: Thu, 16 Oct 2025 08:04:36 +0000

Post From: I'm unable to see my AMP account in the trading window

[2025-10-02 18:10:39] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 42402
You are using the wrong symbol for Teton. Select "Edit >> Translate Symbols to Current Service" to take care of this. Whenever you change your service and select OK to close the Data/Trade Service Settings window, you will be prompted to update the symbols for your open chartbooks. You want to answer "Yes" to this, as each service uses a different symbology. If you forget, or if you open a different chartbook later (that was not open when you updated the symbols) then use the "Edit >> Translate Symbols to Current Service" option. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing