Support Board
Date/Time: Tue, 21 Oct 2025 07:48:51 +0000
Post From: Delayed data, why?
| [2025-10-02 18:00:42] |
| John - SC Support - Posts: 42471 |
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You did not have enough funds in your account on October 1, 2025, when the exchanges renewed to cover the cost of all the exchanges you had active in September. In particular, the exchange that you had active for the CME Group did not renew, but the "U.S. Equities Consolidated Tape" and the "NASDAQ TotalView" did. You need to add funds to your account to cover the cost of the CME Group exchange(s) you want, and then you can activate the exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |