Support Board
Date/Time: Thu, 16 Oct 2025 08:01:07 +0000
Post From: Date fedd stopped
| [2025-10-02 17:28:18] |
| John - SC Support - Posts: 42402 |
|
You needed to redo the "EUREX Non-Professional Certification" due to changes from EUREX. You were notified of this through Account Support Tickets at the following links: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1758302805338978821#ViewTicket https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1758824903338978307#ViewTicket Since you had not done this prior to October 1, 2025, the EUREX exchange was deactivated at that time. You can redo the agreement at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements_EUREX Once the agreement is accepted, then you can activate the EUREX exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedEUREX#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |