Support Board
Date/Time: Thu, 16 Oct 2025 08:22:10 +0000
Post From: real time data stoped today... why?
| [2025-10-02 16:15:57] |
| John - SC Support - Posts: 42402 |
|
The EUREX exchange that you had active in September did not renew on October 1, 2025, as you needed to redo the Non-Professional Certification due to changes from EUREX. You were notified of this through two different Account Support Tickets, which you can view at the following links: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1758302804225280622#ViewTicket https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1758824903225280555#ViewTicket Please redo the Non-Professional Certification at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements_EUREX You can then re-activate the EUREX exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedEUREX#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |