Support Board
Date/Time: Thu, 16 Oct 2025 08:02:04 +0000
Post From: I'm unable to see my AMP account in the trading window
| [2025-09-30 17:37:58] |
| brainscan132 - Posts: 14 |
|
Hello, I have sierra chart package 11 with Teton order routing and an AMP funded account. On Sierra chart I'm unable to see/trade my AMP account. In the trade window I used to be able to select the AMP account number, as well as e.g. sim1. I followed the advice on Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) which says: "When Sierra Chart is connected to your Trading service account, if the available Trade Accounts you expect to see are not listed in the Trade Account list box, then contact your trading service about this. If they add an account, you will need to reconnect to the data feed to see it listed in the list of Trade Accounts." I contacted AMP and they said it was something I should contact you about (see attached image). Apologies if I'm doing something dumb inadvertently |
 trade window.jpg / V - Attached On 2025-09-30 17:33:12 UTC - Size: 17.93 KB - 30 views amp query.jpg / V - Attached On 2025-09-30 17:33:20 UTC - Size: 59.97 KB - 29 views Attachment Deleted. |