Support Board
Date/Time: Tue, 18 Nov 2025 06:14:14 +0000
Post From: PC Crashing
| [2025-09-29 14:09:58] |
| Sierra_Chart Engineering - Posts: 21470 |
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Several things: If you are using OpenGL disable it: Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other) Also prevent Chartbooks from automatically opening by disabling Open Files on Startup on the Login window: Sierra Chart - Software Login Instructions So you can make changes to settings. We assume this problem is occurring when Chartbooks are opened? If the above does not help, then use a different computer system. This is a system issue. More information: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface There may be faulty memory on the computer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-29 14:13:35
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