Support Board
Date/Time: Mon, 10 Nov 2025 03:22:44 +0000
Post From: Denali Data Feed Not Updating When Connected to Interactive Brokers
| [2025-09-23 07:31:51] |
| User760276 - Posts: 1 |
|
Hello, I have connected Sierra Chart to an Interactive Brokers Paper Account successfully through IB Gateway. Order routing is working correctly, but the charts are not updating in real time when IB is the selected service. Goal: - Use Denali Data Feed for real-time CME futures data. - Use Interactive Brokers only for order routing. Steps I’ve already tried: - Enabled Allow Support for Sierra Chart Data Feeds. - Checked and updated Symbol Settings. - Disconnected/reconnected and restarted Sierra multiple times. Problem: Despite this, Sierra still tries to use IB’s data feed instead of Denali. The chart remains frozen, while orders route fine. Question: How can I properly force Sierra to use Denali for the chart while routing all trades to IB (through the Paper Account)? Thank you for your help. |