Support Board
Date/Time: Wed, 15 Oct 2025 04:41:28 +0000
Post From: Custom studies only load on first opening after
| [2025-09-19 15:37:51] |
| John - SC Support - Posts: 42379 |
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No other files need special file name handling. This is only an issue if you are building your study locally. If you are using the "Remote Build" option within Sierra Chart, then you should select to build the ARM64 version and it will properly setup the filename as it needs to be. We are not certain about the install, but we think what might be occurring is that after the installation, the non-ARM version is running, which is why the studies are then viewable. But after you exit and start Sierra Chart again, you are starting the ARM version and then it is not finding the proper studies. But, keep in mind that the ARM situation only applies if you are actually specifically running the ARM version on your system. If you are using the non-ARM version, then there must be something else occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |