Login Page - Create Account

Support Board


Date/Time: Wed, 17 Sep 2025 15:48:14 +0000



Post From: not plotting historical generic futures data

[2025-09-17 07:03:58]
User499050 - Posts: 1
I'm plotting charts for daily, 240 Min and 60 Min timeframe for different products, with a volume based roll back adjusted method. I started this process on friday (12th sept) or before that date, and it's been around 5 days today and I'm still not getting data for 6 of them (originally there were 10 products got data for 4), the screen still displays "downloading continous contract data", can you clarify if it is normal or there is something else as issue since It is taking so long. Products that I'm not getting a data for are S&P, cad/us, jpy/usd, silver, wheat, 30yr treasury