Support Board
Date/Time: Tue, 16 Sep 2025 12:31:54 +0000
Post From: CL is the only product that doesn't show full market depth
| [2025-09-10 16:28:34] |
| John - SC Support - Posts: 41827 |
|
The chart looks fine to us, and we are not seeing any issues. Please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open the Chartbook you sent to us (no-depth-cl.cht), and only this chartbook. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |