Support Board
Date/Time: Mon, 03 Nov 2025 23:51:05 +0000
Post From: Not getting live data
| [2025-09-04 17:05:54] |
| Sierra_Chart Engineering - Posts: 21298 |
|
This is very unusual. We have not seen this before with Rithmic: 2025-09-04 11:59:19.805 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: ESU5.CME.
The Rithmic logon response is indicating market data is not supported. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |