Support Board
Date/Time: Fri, 28 Nov 2025 19:03:21 +0000
Post From: Data not connecting
| [2025-09-02 15:09:55] |
| John - SC Support - Posts: 43196 |
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You did not have an active package on September 1, 2025, therefore the exchange that you had active in August, did not automatically renew on September 1, 2025. You need to activate the exchange(s) for which you want real-time data for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |