Support Board
Date/Time: Tue, 26 Aug 2025 05:24:28 +0000
Post From: Custom Symbol (IW) – Chart Not Downloading Data Automatically on Startup
| [2025-08-25 07:46:30] |
| Sierra_Chart Engineering - Posts: 20734 |
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This is impossible for us to know without detailed analysis of the Message Log for that symbol and all dependent symbols, but this is not something we would do for custom symbols. Our recommendation is just to keep that option disabled because downloading of historical data, does take a long time in some cases.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-08-25 07:46:45
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