Support Board
Date/Time: Tue, 26 Aug 2025 05:22:35 +0000
Post From: Sierra Chart's own NTP Server
| [2025-08-18 02:43:59] |
| Sierra_Chart Engineering - Posts: 20734 |
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Sierra Chart has its own NTP server now. The address and port number is: ntp_usmw.sierrachart.com:11497 This can be added through Global Settings >> NTP Settings. You can query it as often as 15 seconds. Make sure you are running the latest version of Sierra Chart to use this update interval. Do not use this update interval with any other public NTP server. For other servers, you should be at an interval no less than 60 seconds. Otherwise, you are going to get RATE limited through a KoD packet. It provides very accurate time. It is synchronized from a GPS based time server in the data center. We are still working on our NTP server, and we are working on adding a very accurate clock which NTP requests will be time stamped from. This clock maintains accuracy within 1.5 µs per 24 hours. And it will periodically update from the GPS signal. The following are the recommended settings in Global Settings >> NTP Settings: NTP Servers: ntp_usmw.sierrachart.com:11497 Individual Server Polling Interval (Seconds): 30 Number of Responses to Wait for to Update Time: 1 Minimum Number of Responses to Wait for to Update Time: 1 Time Delay After Last Received Response to Update Time if Insufficient Responses (Seconds): 5 The other settings are irrelevant and not implemented. You need to be on the latest prerelease for the above to work properly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-08-22 12:30:07
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