Support Board
Date/Time: Wed, 03 Sep 2025 19:21:06 +0000
Post From: GC Data not loading
| [2025-08-06 13:39:03] |
| John - SC Support - Posts: 41609 |
|
For some reason the Symbol Settings for GC are missing the V contract for the rollover contracts. We will look into this, but in the meantime, do the following: - Select "Global Settings >> Symbol Settings" - Find the symbol in the list on the left for GC?#.COMEX and select it in that pane - On the right top, scroll down through the list of symbol settings for that symbol and find the entry for "Continuous Contract Months". Select this item by clicking on it. - Just below the settings will now show options to make changes. In the box for "Custom", select the V contract to add it to the list. - Make sure the option for "Use Custom Symbol Settings Values" in the upper left corner is enabled (has a checkmark). - Select OK to close the window. - Go to the chart that has the issue and select "Chart >> Reload and Recalculate That should take care of it for you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |