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Date/Time: Tue, 26 Aug 2025 05:24:07 +0000



Post From: Custom Symbol (IW) – Chart Not Downloading Data Automatically on Startup

[2025-08-04 16:21:55]
User448728 - Posts: 28
Dear SC-Team,

I have added a custom symbol "IW" to one of my charts in Sierra Chart.

However, when I start Sierra Chart and load the chartbook that contains the IW chart (see attached file), the data for the IW symbol is not downloaded automatically

In order to display the IW chart data, I currently have to perform one of the following manual steps each time I start Sierra Chart:
- File > Find Symbol > Open Intraday Chart > Delete and Download Data
- Delete and Download Data on the custom symbol (IW) chart

Only after one of these actions does the chart begin displaying intraday data for IW.

How can it done automatically?
attachmentChartImage.bmp - Attached On 2025-08-04 16:14:41 UTC - Size: 954.03 KB - 25 views