Support Board
Date/Time: Wed, 03 Sep 2025 09:20:30 +0000
Post From: Recent Bid/Ask columns not showing up on DOM + Rithimic workaround
| [2025-08-01 03:16:53] |
| User871314 - Posts: 20 |
|
Hi, I have a two-part question centered on the same issue - recent bid/ask columns not showing up on the DOM when I open the program. In both cases below, I can still see price moving up and down the ladder live. I confirmed I have CME with Market Depth for non-professional Trading accounts activated for the next month. 1. With the Teton Order Service, the recent bid/ask columns do not show up on the DOM I constructed (it is on it's own window) when I load the program. However, when I open a separate chart book (that happens to be a DOM but configured differently) for the same symbol, the recent bid/ask columns suddenly appear on my original DOM. I can even close the second chart book and they will continue to appear on my original DOM. 2. With the Rithmic service (separate funded account) they do not show up at all and the above mentioned trick does not work. In fact, price doesn't even tick up or down on that second DOM chartbook (it does on my original one that I built). I tried deleting the market data and historical data credentials and leave them blank as was instructed on another thread and price still ticks up and down live but no recent bid/ask columns still. Any guidance would be greatly appreciated. |